Needed:

The Child Sex Trafficking Case Manager/Advocate will be responsible for the following:

• Work to respond to calls from Care Coordinator on a 24/7 rotating basis
• Respond to call out location within 90 minutes to provide emotional support, basic emergency needs,
  comforts, advocacy, and safety planning for the minor
• Provide intensive support for minor during the first 72 hours
• Follow required minimum contact protocol with youth survivor throughout service period
• Participate in Rapid Response Team (RRT) to participate in emergency placement and follow-up
• Maintain supportive contact with the survivor and appropriate parent/guardian, on an intensive basis
  throughout the service period
• Create referrals to other providers for additional services
• Accompany survivors to necessary meetings and/or appointments
• Maintain accurate documentation and enter applicable information into web-based data management
  system
• Participate in weekly supervision meetings with Case Management Program Coordinator
• Attend relevant trainings and conferences to advance knowledge and skill set.

Minimum Requirements

• Bachelor’s degree in Social Work, Criminal Justice, or related field.
• English speaker with proficiency in Spanish (preferred but not required).
• Ability to work a flexible schedule, which includes participating in on-call rotation for off-hours/overnight emergency response.
• Excellent interpersonal, communication, and conflict resolution skills, especially when interacting with youth.
• Ability to work with a culturally diverse caseload.
• Team player.
• Effective time and resource management.
• Excellent problem-solving skills and the ability to adapt with grace to changes.
• Able to effectively collaborate with HH staff and stakeholders.
• Ability to maintain a caseload of 10 to 15 survivor clients.
• Valid driver’s license, clean driving record, reliable vehicle, and applicable auto insurance.
• Proficiency in both Mac and Microsoft applications, as well as the ability to utilize various types social media.
  

Preference will be given to those with experience in trauma-informed crisis intervention, especially with relationship to sex trafficking. There will be a 60 day trial period for all new employees.

The Volunteer Coordinator will be responsible for the following:

• Recruit and onboard new Harvest House volunteers 
• Train Harvest House volunteers in conjunction with the Education Coordinator
• Plan activities and schedule volunteers according to agency objectives
• Plan annual Volunteer Appreciation Week activities
• Supervise and support volunteers during their service activities
• Maintain volunteer calendar and volunteer sign up process for upcoming volunteer opportunities 
• Maintain detailed volunteer records in accordance with agency needs
• Maintain volunteer database with contact information and current status
• Create volunteer-related social media content to highlight volunteer involvement in Harvest House mission
• Engage volunteers with appreciation-based activities throughout the year (example: birthday and thank you cards)

Requirements:

• Willing to work some nights and weekends, when needed
• Event planning skills
• Clear and concise written and verbal communication
• Encouraging and personable people skills
• Intermediate proficiency with word processors, spreadsheets, and volunteer management software.  

Additional information:

The Volunteer Coordinator reports to the Development and Communications Director. While every application will be reviewed, only applicants being considered for the position will be contacted.