The Child Sex Trafficking Case Manager/Advocate will be responsible for the following:
- Work to respond to calls from Care Coordinator on a 24/7 rotating basis
- Respond to call out location within 90 minutes to provide emotional support, basic emergency needs,
comforts, advocacy, and safety planning for the minor
- Provide intensive support for minor during the first 72 hours
- Follow required minimum contact protocol with youth survivor throughout service period
- Participate in Rapid Response Team (RRT) to participate in emergency placement and follow-up
- Maintain supportive contact with the survivor and appropriate parent/guardian, on an intensive basis
throughout the service period
- Create referrals to other providers for additional services
- Accompany survivors to necessary meetings and/or appointments
- Maintain accurate documentation and enter applicable information into web-based data management
system
- Participate in weekly supervision meetings with Case Management Program Coordinator
- Attend relevant trainings and conferences to advance knowledge and skill set.
Minimum Requirements
- Bachelor’s degree in Social Work, Criminal Justice, or related field.
- English speaker with proficiency in Spanish (preferred but not required).
- Ability to work a flexible schedule, which includes participating in on-call rotation for off-hours/overnight emergency response.
- Excellent interpersonal, communication, and conflict resolution skills, especially when interacting with youth.
- Ability to work with a culturally diverse caseload.
- Team player.
- Effective time and resource management.
- Excellent problem-solving skills and the ability to adapt with grace to changes.
- Able to effectively collaborate with HH staff and stakeholders.
- Ability to maintain a caseload of 10 to 15 survivor clients.
- Valid driver’s license, clean driving record, reliable vehicle, and applicable auto insurance.
- Proficiency in both Mac and Microsoft applications, as well as the ability to utilize various types social media.
Preference will be given to those with experience in trauma-informed crisis intervention, especially with relationship to sex trafficking. There will be a 60 day trial period for all new employees.